vRealize Business for Cloud 7.3 upgrade process

In my lab I am upgrading from vRB 7.1 to 7.3 using the Web console, so I will primarily be focused on providing steps for this scenario.  There are a couple of ways going about the upgrade for instance:

  • Web console
  • Downloadable ISO image through CDROM
  • Default or specific repository address
    • a Specific repository is useful when you update a specific version


  • Take snapshot of your appliance!
  • If using vRB with vRA, make sure you are on a supported vRA version ( => 6.2.4) before you start the upgrade.


Disclosure: I am registered to vIDM. In the documentation is states if you are registered to vIDM that it is not necessary to unregister. Well I ran through the upgrade and it did not create the new groups in vIDM, to which you are suppose to assign your users for administrator access.   To fix this I had to unregister and register after the upgrade was completed. Let me know if it works for you with VMware steps but it certainly did not for me.  In the steps below I reference unregistering with vRA or vIDM.  Use at own risk.

  • Login to vRB VAMI
  • Select registration tab
    • Depending on your registration preference,  make sure to disconnect first to either vRA or vIDM.  (read my disclosure above since VMware docs only mention vRA)
    • Select either vRA or vIDM tab
    • Enter username and password
      • admin/password
    • Click Unregister
    • Verify unregister was successful
    • Screen Shot 2017-06-14 at 3.56.57 PM.png
  • Select Update tab
    • Click Check Updates
      • You should get a message that a new version is available.
    • Click Install updates
  • Update will start and appliance will automatically reboot


  • After installation is complete
    • Login again to vRB VAMI
    • Click Systems
      • Verify new 7.3 version is shown.
    • Click Network
      • Verify Hostname is set to your server name, and NOT localhost
        • If it is set to localhost, select address tab
        • Enter server name within the hostname field
        • Click Save Settings
    • Select registration tab
      • Depending on your registration preference,  select either vRA or vIDM tab
      • Enter username and password
        • admin/password
      • Click Register
      • Verify Registration is successful

Post-upgrade configuration:

If you login now you will get errors like below.

Screen Shot 2017-06-14 at 4.27.58 PM.png

Screen Shot 2017-06-14 at 4.28.26 PM.png

The groups created in vIDM for vRB < 7.3 use to be:


These will still be visible as groups in vIDM, but are not being used, since they have been replace with new groups:

  • vRBC_Administrator
  • vRBC_Controller
  • vRBC_ViewOnly

Modify the users for the new vIDM groups create for vRB

  • Select Users & Groups
  • Select menu Users in This Group
  • Click Modify Users in this Group
  • Create rule
  • Click Next
  • Verify users in list to be added
  • Slick Save


Now you can login successfully to vRB with vIDM registration and enjoy the new user interface and product features.


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