I recently logged into my vRNI UI and received the following error:
- “vRealize Network Insight Proxy VM is not working properly”
-
“Some of the Data Sources are not working properly. Please check their status on the Settings Page”
To troubleshoot the errors I made use of the commands listed below. This is by no mean the full extend of the commands available but they helped me in my connectivity troubleshooting. I will provide a link at the bottom to the CLI guide.
- SSH into the vRNI platform and proxy VM
- username – Consoleuser
- password -ark1nc0ns0l3
- Run command
- (cli) modify-password consoleuser (ONLY available in version 3.2)
- PLEASE change this default password to enhance security.
- (cli) show-service-status
- Found the following error, but the status change after I had connectivity between the platform and proxy VM!
- Found the following error, but the status change after I had connectivity between the platform and proxy VM!
- (cli) show-connectivity-status
- Verify connectivity status with all systems
- (cli) show-config
- Verify network configuration is OVA parameters
- (cli) log-trace list files OR (cli) log-trace list applications
- Shows available log files.
- (cli) log-trace follow filename
- Just like tail -f this show latest entries in the log file.
- (cli) ping proxy&platformserver-fqdn
- (cli) nslookup proxy&platformserver-fqdn
- (cli) ping gateway
- (cli) modify-password consoleuser (ONLY available in version 3.2)
Links:
https://www.vmware.com/pdf/vrni/vrealize-network-insight-32-cli-guide.pdf